How Long Does It Take Palmetto State Armory To Ship
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Well I purchased a gun online
Well I purchased a gun online. They sent me a confirmation email the very next twenty-four hours. I checked on my item during the calendar week and they said it was nonetheless being processed by the terminate of the week. I was tired of waiting so I decided to call when I called. I found out that the detail that I had purchased was on dorsum order and that they didn't know when they would be able to fill that order. My problem is why wasn't I informed that the gild item was on dorsum order before they took my coin. Now I'chiliad stuck with all the accessories that I purchased from them for that gun that will only work for that gun. Which came kinda quick. Oh if I abolish my order, information technology volition 7 to xiv days to go a refund. Never again
Date of feel : Dec 27, 2022
Reply from Palmetto State Armory
Firearms can have up to x business days to fully procedure for shipment during normal processing times, per PSA'south Terms and Conditions.
Regarding refunds, these are typically approved by PSA within one or two business days, just depending on the speed of your banking institute, this process tin exist extended.
No returns for Christmas presents?!?
I purchased magazines for my son for Christmas and just found out that they are not returnable because information technology'southward outside the 30 day return window. I am a trivial disappointed that at that place is no extra time given with Christmas gifts. I purchased xi/xxx and he opened his gift upwards on 12/25 to find out they don't fit his gun. So far, customer service is unwilling to piece of work with me. I asked to speak to a manager and was told that I couldn't.
Date of experience : January 03, 2023
Poor judgment on helping FFL Oregon dealership …
I'm a FFL and have used them with non much problem. Until measure 114 in Oregon past and every matter went crazy. I had orders showing up I new nothing about. I called and e-mailed Palmetto to non send any more orders without asking first. Most all big dealerships stopped taking transfers as they couldn't process them fast enough. I'm a paralyzed Veteran with my FFL for 30 years and deal with Vets and law enforcement. They took me off the listing but wouldn't even let me society annihilation even though they had my FFL. In all my years and many companies I accept worked with they are the first i to pull this crap. They have a practiced production but are no better than liberal antigun groups in their poor response to what we needed in Oregon at this fourth dimension. Carry 🐻
Date of experience : December 26, 2022
False Advertising past Palmetto State Armory
I bought a pistol that was advertised by Palmetto Land Armory to include three magazines with the purchase. This pistol happens to be a CZ 75 SP-01 Competition pistol, so the magazines are not cheap. Every other online arms dealer at that fourth dimension had the pistol advertised at the same cost, or slightly college, simply noted that the product only included two magazines. I bought this product because of the 3rd magazine that Palmetto State Arsenal claimed to be included with information technology, merely when it arrived at that place were simply two magazines in the package. I contacted them directly and they were unwilling to practise anything, then I contacted them through the BBB and they are even so determined that they don't want to honor their advertisement. This is called false advertizing. Furthermore, they even fabricated upwardly false claims to make the state of affairs look to exist my fault. Information technology's a shame because up until this point I gave them a lot of business. Exercise your customers correct, and honor your advertisements. You've already admitted your mistake in the ad, then give me what I thought I purchased.
Engagement of feel : November 23, 2022
PSA is a jolly skilful swain!
As far every bit I'yard concerned PSA is ane of the most reliable online merchants with groovy customer service. I have fabricated over 15 flawless purchases with them. Don't hesitate to create an account and get-go buying. They wont let yous downwardly.
Date of experience : Dec 06, 2022
RUDE Client service
RUDE Customer service. terribly slow shipping Ive ordered 3 times from them and gotten CRAPPY service each time.. good products but I wont order from them again
Date of feel : Dec 26, 2022
Case number:01299863 Begging for return characterization
PALMETTO State PLEAS SEND A RETURN LABEL FOR THE FOLLOWING!
Order number: 12112422992
Case number: 01299863
I've been trying to get a label since 12/09/22 and my return window is closing. I've chosen half dozen-7 times and spent hours on the telephone. Client service states they do not know why multiple cases were created and this is preventing my render from being sent.
Please CALL ME!
304-661-6751
Email accost: davidking1894@gmail.
Engagement of experience : December 09, 2022
Reply from Palmetto State Armory
Our records prove the customer has been emailed their label directly from PSA. These labels have been sent by UPS prior.
I tried for hours to identify an order…
I tried for hours to identify an social club online. Nothing worked. Nothing incorrect with my credit cards. I called client service and they couldn't help. I was on hold for 45 minutes and then when she transferred me to somebody else it only hung up. Terrible client service and what used to be a good online website is absolutely useless now. I should take just bought from Amazon and paid a couple dollars extra before going through hours of frustration with this company that is no longer whatever expert.
Date of experience : December nineteen, 2022
Exercise not ever lodge anything from them
Do not always order annihilation from them. I alive ninety miles from their warehouse. On Dec. five, 2022 I ordered a lower receiver that was in stock. Was told 7-10 days. It is now the 17th and no parcel and all the same no tracking info has been given to me. The conversation characteristic of customer service is a joke. Still waiting to hear from a real person. I went in to the local PSA store and no one in at that place has any way of finding out whatsoever info about my order.
Appointment of feel : December 05, 2022
Reply from Palmetto State Armory
Firearms can accept up to vii to ten business days to fully process for shipment. Today, the 19th of Dec, would mark ten business days from the bespeak of purchase. The customer will be contacted by the storefront shortly regarding picking their item up for transfer, once the product is entered into their inventory.
This is the worst visitor exercise deal with…
This is the worst company practise deal with when something goes wrong with your order. I ordered a new handgun and it was broke when it arrived. Took so long to get my refund and the customer service is non helpful at all. I would never purchase anything from this company and I would propose anybody else to find another identify to shop.
Date of experience : November 28, 2022
Unprofessional or a scam? I'yard non sure yet
I spent $700 on Simply in stock items, yet you shipped me about $100 of my order. With no notifications of a fractional shipment, no explanation of why it was justified that you sent such a tiny corporeality of my order. Information technology took me 15 min to discover it was a partial shipment. This was the starting time time I have ordered from this company and probably the last. I'm starting to wonder if this was a scam.
Date of experience : Dec x, 2022
Do not buy goose egg from them
Practice not purchase naught from them. More than one month I society from palmetto until now cypher nearly my gild. I've be phone call and the keep you on agree forever
ITS LAST Time Buy FROM THEM
Date of experience : Dec nineteen, 2022
Palmetto State Arsenal
For me, reviews with Palmetto State Armory need be broken into 2 categories: 1)Products and two)Customer Service. Prior to my recent experience with 1 of PSAs phone reps., Crishawn, I would have given PSAs customer service a i-2/five stars. After my positive feel with Crishawn, I would take my combined client service experience to a 3/5 stars. Back to Product review, they've always been 5/5. Great products at a very competitive toll. Then my overall rating is now a 4+/v as I'm much more focused on product quality.
Date of feel : Nov 15, 2022
Order on 11/27 chat with on line to…
Gild on 11/27 chat with on line to alter FFL dealer never happened club was canceled without notification on December 10 called on December 13 to fine this out but in time for Christmas. The customer chat is a joke.
Engagement of experience : December 13, 2022
I placed an order with Palmetto and…
I placed an club with Palmetto and they immediately charged my credit menu but when they hadn't shipped within three days I looked over their policies and saw that they don't ship for 7 to 10 days, unless there is a vacation anywhere in the month, then there is admittedly no quantity of days to great. I would propose to them to have the person in charge of billing be transferred to the shipping section which could not possibly exist run less efficiently. As a matter of annotation, most ethical companies do non bill until shipment, if Palmetto did that I'm sure they would set up their shipping bug.
Update: I had a very bad experience with another company so I was very concerned virtually my order. Palmetto came through and shipped in less than a calendar week and I had my Christmas present in time for the holiday. I appreciate their effort and upon futher review would give them five stars.
Engagement of feel : December 14, 2022
Reply from Palmetto State Armory
This customer's purchase is for a firearm, which is listed with a 10 business organisation day processing time in the PSA terms and conditions. PSA also states all payments are processed at the indicate of sale in their terms and conditions.
Regarding this customer's club, their purchase was made on the fourteenth of December and processed on the nineteenth. UPS records show it volition be delivered on the twenty-2d to the customer's selected FFL.
Yo Tin't get through the customer service on the telephone just sit on concord and hold and hold and holdur customer service sucks your…
Your customer service sucks your aircraft is slow and trying to get through to you people over the phone is adjacent to impossible if not impossible nosotros'll never order from yous again
Date of experience : Dec 12, 2022
Answer from Palmetto Country Arsenal
That is so non true. Did you read the Terms and atmospheric condition you agreed to when you lot ordered? Maybe you need to meet all the great reviews. Have you chosen any other companies this time of year? How was there wait time on the phone? Did yous utilize any of the FAQs we provide on our website? Our customer service is the all-time in the manufacture.
I gotta hand information technology to PSA.
I gotta hand to PSA. We had some RIDICULOUS legislation pass here in Oregon. I wont go into details, y'all'd have to read information technology to believe it. PSA prioritized firearm and magazine purchases to Oregon head of line due to the deadline before the mensurate took effect. A Agglomeration of my coworkers have ordered in the last calendar week and most take received or they are already shipped. Thank you PSA for looking out for us over here on the LEFT Declension. My hats off to yous!
Date of experience : November 23, 2022
Reply from Palmetto State Arsenal
We are glad to hear! Thank you lot for your continued back up!
Customer service is terrible
I ordered a few items at unlike times. They were shipped very promptly to my FFL. My last order, which I had until midnight 12/1 to guild. I live in Oregon with the new measure 114 issue. I ordered at 6:30pm. My club never shipped. I accept been trying since 12/2 to reach someone there. Yesterday 12/iv I waited on hold for 47 minutes, to be told I'd get an email regarding my society, that showed processed. Today, logged in and my gild showed canceled. I didnt cancel my social club. I've now been tryin all forenoon on phone and the "conversation" online, which is almost worthless. More one line and shove away and end the conversation - however null resolved. The client service right now frankly is ridiculous.
Date of feel : December 06, 2022
Reply from Palmetto State Arsenal
This customer's order was airtight for a full refund due to delays in shipping existence unable to ship and receive the items before the state law inverse.
I had an issue with my preferred FFL
I had an issue with my preferred FFL, I was contacted by their Compliance depth (I don't want to use his name, as he didn't give me permission) they replied so fast. I was able to resolve the problem inside a few hrs. The only reason information technology took that long was on my end. Thanks over again PSA.
Date of feel : November 25, 2022
Reply from Palmetto Country Armory
Nosotros are glad to hear of your positive feel with us and wait frontwards to doing business with you in the future!
I was reluctant but I am now a truthful laic. The Dagger has earned it's place in the gun world and in my carry line upwardly.
I got my order quickly and I was pleased with what I saw upon opening the box. The Dagger that I ordered was impressive at 1st sight but I wasn't going to love it until I got information technology to the range. I ran a little over 250 rounds through it the 1st time out and used every different blazon of Glock mag I could go my paws on. It ran flawlessly and is a bullseye magnet, the consistency and accuracy are more impressive. Feels cracking-works great-carries even better!
Date of feel : Nov 16, 2022
Reply from Palmetto Land Armory
Thanks for the feedback!
Source: https://www.trustpilot.com/review/palmettostatearmory.com
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